What do we track

The goal of CountUp is to track overall trends in your website and not to track individual visitors. When using CountUp, all the site measurement is carried out absolutely anonymously.

Furthermore, we intend to track only the most essential data points and nothing beyond. Here is a complete list of data points we collect and store about your website visitors:

Page URL

We record the URL for every page viewed on your site to display the number of times each page has been viewed. Only the hostname, pathname, and specific query parameters like ref, source, utm_source, utm_medium, utm_campaign, utm_term, and utm_content are stored. We never retain the complete URL.

HTTP Referer

We save the URI of the website that directed visitors to your tracked site. This helps display the number of users coming from external links.

Browser

We keep details about the visitor’s browser, including its version. This data originates from the User-Agent HTTP header. Only the relevant information is stored; the entire User-Agent is omitted.

Operating System

This gives insights into the OS your visitors employ. The data is sourced from the User-Agent HTTP header. Again, we only keep the necessary details, omitting the complete User-Agent.

Device Type

By assessing the User-Agent and the screen’s width, we categorize the visitor’s device as Desktop, Tablet, or Mobile. Details like the full User-Agent and actual screen width aren’t stored.

Location

We utilize the visitor’s IP to determine their location (country, region, city). Once used, the IP address is immediately removed, ensuring it’s not saved in any database or logs.